Humangevity Health

Privacy Policy

Last updated September 30, 2026 · Pending legal review

This Privacy Policy explains how Humangevity Health, Inc. (also doing business as Longevity Healthcare), Peter J. Muran, M.D. ("Humangevity Health," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website at https://longevityhealthcare.com (the "Website"), submit a form, use our website chat assistant, or communicate with us by phone, text message, or email.

By continuing to use this Website, you accept this Privacy Policy. If you do not agree, please stop using the Website. Your use of the Website is also governed by our Terms of Service.

Key Points

We collect the contact details you choose to give us (such as your name, phone number, and email address) and basic technical information about your visit.
Please do not send medical information through our website forms or chat. Your medical records are Protected Health Information governed by our Notice of Privacy Practices.
We do not sell your personal information for money.
We use advertising and retargeting pixels only if you click "Accept" on our cookie banner.
If you give consent, we may contact you by live, AI/artificial, automated, or prerecorded voice calls, text messages, and email. You can opt out at any time, including by replying STOP to any text message.
You can ask us to delete your website and marketing contact information through our Data Deletion Request page.

Scope of This Policy

This Privacy Policy applies to personal information we collect through the Website, our website chat assistant, our cookie banner, and our scheduling and marketing communications (phone calls, text messages, and email). "Personal information" means information that identifies, relates to, or could reasonably be linked with you.

This Privacy Policy does not apply to third-party websites or services that we link to or that are embedded in the Website. Those services have their own privacy policies.

Your Medical Information and HIPAA

Information in your patient medical record, including information you share with us in the course of your care, is Protected Health Information ("PHI"). PHI is governed by the federal Health Insurance Portability and Accountability Act ("HIPAA"), the California Confidentiality of Medical Information Act ("CMIA"), and our Notice of Privacy Practices, not by this Privacy Policy. If this Privacy Policy and our Notice of Privacy Practices conflict with respect to PHI, the Notice of Privacy Practices controls.

Our website forms and chat assistant are designed only to collect contact information so that our team can follow up with you. They are not intended to collect PHI. Please do not submit medical details (such as symptoms, diagnoses, medications, test results, or insurance information) through the Website, the chat assistant, or unencrypted email or text message. If you would like to discuss your health, please call our office at (949) 899-5377 or speak with our clinical team at your appointment.

Information We Collect

Information you give us

Contact and appointment request forms. Your name, phone number, and email address. You may also choose to tell us your area of interest, whether you are a new or existing patient, your preferred time to be contacted or seen, and a short message. Our forms must not be used to send medical information.
Communications consent. Whether you checked our consent box for calls, text messages, and email, and information about when and how you gave or withdrew that consent.
Website chat assistant. The contact details you type into the chat so that our team can follow up with you.
Calls, text messages, and emails. Your phone number or email address, the content of your messages, and, where permitted by law and with notice, recordings or transcripts of phone calls.
Privacy requests. Information you provide when you use our Data Deletion Request page or otherwise ask to exercise your privacy rights.

Information collected automatically

When you visit the Website, the Website and our hosting and security providers may automatically collect:

your IP address;
browser type and version, device type, and operating system;
the pages you visit on the Website and the date and time of your visit;
the referring URL (the website or link that brought you to us); and
arrival source codes, such as a campaign tag or QR code tag included in the link you used to reach the Website, which help us understand which of our materials or ads led you to us.

We also store your cookie banner choice in your browser. Only if you click "Accept" on our cookie banner, advertising pixels may collect additional information, as described in "Advertising and Retargeting Pixels" below.

Information from other sources

If you accept non-essential cookies, advertising platforms may provide us with reports about how our ads perform. These reports are generally aggregated and do not identify you by name.

How We Use Information

We use personal information to:

respond to your inquiries and have a member of our team follow up with you;
schedule appointments and send appointment verifications, confirmations, and reminders;
send marketing communications about our practice, services, and offers, when you have given the consent required by law;
operate, maintain, secure, and improve the Website, including protecting our forms from spam, fraud, and abuse;
understand how visitors find and use the Website, such as which ads, links, or QR codes bring visitors to us;
if you accept non-essential cookies, measure the performance of our advertising and show you our ads on other websites and apps;
keep records of your communications consent and opt-out choices, and honor them;
respond to your privacy requests; and
comply with legal obligations, enforce our Terms of Service, and protect the rights, safety, and property of our patients, visitors, us, and others.

We do not use website form or chat information to make medical decisions about you.

Calls, Text Messages, and Email: Your Consent

Our website contact forms, including our text & call opt-in page, include a consent checkbox that must be checked to send the form. When you check the box, you agree that Humangevity Health (and its authorized partners) may reach you at the phone number and email address you provide by voice call (both artificial/AI and live/personal, including automated and prerecorded calls), SMS/text message, and email about future patient appointments (including verifications, confirmations, and reminders) and other communications, including marketing.

Your consent is not a condition of any purchase or of receiving treatment. You can always call us directly at (949) 899-5377 to ask questions or schedule an appointment without giving this consent.

AI and automated voice technology

We may use artificial intelligence ("AI"), artificial-voice, and automated systems for both incoming and outgoing communications:

When you call us, you may be greeted or assisted by an AI or automated voice assistant, for example to answer common questions, collect your contact details, or help with scheduling. Where permitted by law, and with notice at the start of the call, calls may be recorded and/or transcribed for quality and record-keeping purposes. If you do not wish to be recorded, please tell us, or end the call and contact us by email instead.
When we contact you, we may use AI/artificial, automated, or prerecorded voice calls and automated text messages, in addition to calls and messages from our staff, as permitted by your consent and applicable law.

Our AI and automated assistants are not clinicians and do not provide medical advice. You may ask for a member of our team to follow up with you.

How to withdraw your consent

You may withdraw your consent at any time, by any reasonable method, including by:

replying STOP to any text message from us;
telling us during any phone call, including a call handled by our automated assistant, that you no longer wish to be contacted;
emailing [email protected];
calling our office at (949) 899-5377;
clicking the unsubscribe link in any marketing email; or
submitting a request through our Data Deletion Request page.

We will honor your request promptly and within the time required by law. Message and data rates may apply to text messages, and message frequency varies. Additional terms for our text messages appear in the "Text Message (SMS) Program" section of our Terms of Service.

Mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers who help us deliver the messages.

Cookies and Similar Technologies

Cookies are small text files that a website stores in your browser. Similar technologies include pixels (small pieces of code that report activity on a web page to another service) and your browser's "local storage." We group these technologies into two categories:

Essential technologies are needed for the Website to work and stay secure, such as remembering your cookie banner choice and protecting our forms from spam and abuse. Because the Website cannot function properly without them, they are always on.
Non-essential technologies include advertising and retargeting pixels. We load them only if you click "Accept" on our cookie banner.

Your cookie choices

When you first visit the Website, our cookie banner lets you Accept or Decline non-essential cookies. Your choice is stored in your browser's local storage so that we can remember it on future visits. Declining does not affect your ability to use the Website.

To change your choice, clear the site data for longevityhealthcare.com in your browser settings (or clear your browser's cookies and site data). The banner will appear again on your next visit so you can choose again. You can also use your browser settings to block or delete cookies, although blocking essential technologies may cause parts of the Website to stop working. Your choice applies only to the browser and device you are using.

Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for how websites should respond to Do Not Track signals, we do not currently respond to them, other than as described for Global Privacy Control. We do honor the Global Privacy Control ("GPC"): where required by law, we treat a GPC signal from your browser as a request to opt out of non-essential and advertising cookies, and of the "sale" or "sharing" of your personal information, for that browser or device. To learn more, visit globalprivacycontrol.org.

Advertising and Retargeting Pixels

If you click "Accept" on our cookie banner, we may use advertising pixels, such as the Meta (Facebook/Instagram) Pixel, to measure how well our ads work and to show you ads for our practice on other websites and apps (this is called "retargeting"). These pixels may collect information such as your IP address, browser and device information, the pages you visit on the Website, and identifiers stored in cookies set by the advertising platform. The advertising platform may combine this information with other information it has about you, under its own privacy policy.

We do not send medical information, or the contents of our website forms or chat, to advertising platforms. If you decline non-essential cookies, we do not load these pixels.

You can opt out of interest-based advertising in several ways:

click "Decline" on our cookie banner (or clear your site data and choose again);
turn on Global Privacy Control in your browser;
adjust your Meta ad preferences at facebook.com/adpreferences;
use the Digital Advertising Alliance's WebChoices tool at optout.aboutads.info;
use the Network Advertising Initiative's opt-out tool at optout.networkadvertising.org; and
use the advertising settings on your phone or tablet to limit ad tracking or to reset or delete your device's advertising ID.

Opting out does not mean you will stop seeing ads; it means the ads you see may be less related to your visits to our Website. Industry opt-out tools work per browser and device and may need to be repeated if you clear your cookies or change devices.

How We Share Information

We share personal information only as described below:

Service providers. We use a customer relationship management ("CRM") provider to receive and store form submissions and to manage our calls, text messages, and emails, and we use website hosting and security providers to run and protect the Website. We also use communications providers, including providers of automated and AI voice and messaging technology, to deliver calls and messages. These providers process information on our behalf and are permitted to use it only to provide services to us. Where a provider may handle PHI, we require a business associate agreement as HIPAA requires.
Advertising platforms. Only if you click "Accept" on our cookie banner, advertising platforms such as Meta may receive information through pixels, as described above.
Legal and safety reasons. When we believe disclosure is required by law, subpoena, or court order, or is necessary to protect the rights, property, or safety of our patients, visitors, us, or others.
Business transfers. In connection with a merger, sale, or transfer of all or part of our practice, subject to applicable law, including the laws that protect medical records.
With your consent or at your direction.

We do not sell personal information for money, and we do not sell or rent our contact lists.

How Long We Keep Information

We keep website and marketing contact information only as long as reasonably needed for the purposes described in this Privacy Policy, such as responding to you, following up on your inquiry, maintaining our relationship with you, and meeting legal, accounting, and record-keeping obligations. When information is no longer needed, we delete it or de-identify it.

We keep records of your communications consent and opt-out requests for as long as needed to show that we obtained consent and to honor your choices. If you ask us to delete your information, we may keep a minimal suppression record (such as your phone number or email address and your opt-out choice) so that we do not contact you again.

If you become a patient, your medical records are retained as required by California and federal law, as described in our Notice of Privacy Practices.

Your cookie banner choice stays in your browser's local storage until you clear it.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections to the Website, limiting access to form submissions to people who need it, and working with service providers that maintain their own security programs. No website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information through the Website, and contact us right away if you believe your information has been compromised.

Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. We do not knowingly sell or share the personal information of consumers under 16 years of age. If you are a parent or guardian and believe your child has given us personal information through the Website, please contact us and we will delete it. If you are under 18, please ask a parent or guardian to contact us on your behalf.

Third-Party Websites and Embedded Content

The Website may contain links to other websites and may include content provided by third parties, such as an embedded map. When you view or interact with third-party content or visit a linked website, the third party may collect information about you (such as your IP address) under its own privacy policy. We are not responsible for the privacy practices of third parties, and a link does not mean we endorse the linked website.

California Privacy Rights

If you are a California resident, you may have the rights described below under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), and other California laws. Medical information governed by HIPAA or the CMIA is handled under those laws and our Notice of Privacy Practices rather than under the CCPA.

Categories of personal information we collect

Identifiers, such as your name, phone number, email address, and IP address;
Commercial information, such as the services you tell us you are interested in;
Internet or other electronic network activity, such as pages visited, referring URLs, arrival source codes, browser and device information, and, if you accept non-essential cookies, information collected by advertising pixels; and
Audio and electronic information, such as call recordings or transcripts, where permitted by law and with notice.

We collect this information from you, from your browser or device, and from our service providers, for the purposes described in "How We Use Information." We disclose it to the categories of recipients described in "How We Share Information," and we keep it for the periods described in "How Long We Keep Information."

Your rights

Right to know and access. You may request the categories and specific pieces of personal information we have collected about you, the categories of sources, our purposes for collecting it, and the categories of third parties to whom we disclosed it, and you may receive a copy in a portable format.
Right to delete. You may request that we delete personal information we collected from you, subject to legal exceptions (for example, information we must keep to comply with the law or to honor your opt-out).
Right to correct. You may request that we correct inaccurate personal information we maintain about you.
Right to opt out of sale or sharing. You may opt out of the "sale" of your personal information and of its "sharing" for cross-context behavioral advertising.
Right to limit use of sensitive personal information. You may ask us to limit our use and disclosure of sensitive personal information to the purposes permitted by law. We do not use or disclose sensitive personal information to infer characteristics about you, and our website forms are not intended to collect it.
Right to non-discrimination. We will not deny you services, charge you different prices, or provide a different level of quality because you exercised your privacy rights.

Sale and sharing of personal information

We do not sell personal information for money. However, if you click "Accept" on our cookie banner, allowing advertising pixels (such as the Meta Pixel) to collect information about your visit for advertising purposes may be considered "sharing" (or, in some cases, a "sale") under California law. You can opt out at any time by declining non-essential cookies on our banner, by turning on Global Privacy Control in your browser (which we honor as an opt-out request for that browser or device), or by contacting us as described below. We do not knowingly sell or share the personal information of consumers under 16 years of age.

How to submit a request

Online: use our Data Deletion Request page;
Phone: call (949) 899-5377, Monday–Friday, 9:00 AM – 4:00 PM; or
Email: [email protected].

Verification. To protect your privacy, we will verify your identity before responding to a request to know, access, delete, or correct your information, usually by matching the information you provide (such as your name, phone number, and email address) with information we have on file. We may contact you at that phone number or email address to confirm the request. We will use the information you give us only to verify and respond to your request. We do not require verification to process a request to opt out of sale or sharing, but we may ask for enough information to locate your records.

Authorized agents. You may use an authorized agent to submit a request on your behalf. We will ask the agent for proof of your signed permission, and we may ask you to verify your identity directly with us or to confirm that you gave the agent permission, unless the agent holds a valid power of attorney under California law.

Timing. We will confirm receipt of your request within 10 business days and respond within 45 calendar days. If we need more time (up to an additional 45 days), we will tell you why. We will act on requests to opt out of sale or sharing as soon as feasible and no later than 15 business days after we receive them. If we cannot fulfill your request, we will explain why.

California "Shine the Light"

California Civil Code Section 1798.83 allows California residents to request information about the personal information a business has disclosed to third parties for those third parties' own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. If you have questions, please contact us as described below.

California Confidentiality of Medical Information Act

As a California health care provider, we are subject to the CMIA (California Civil Code Section 56 and following), which protects the confidentiality of medical information and, in some cases, gives you greater protection than HIPAA. Information in your medical record is protected under the CMIA and HIPAA, as described in our Notice of Privacy Practices.

Residents of Other States

Residents of other states may have similar privacy rights under their state's laws. You may submit a request using the methods described above, and we will respond as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date. If we make material changes, we will take any additional steps required by law. Your continued use of the Website after an update means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us:

Humangevity Health
Attn: Privacy Officer
366 San Miguel Dr. Ste 210
Newport Beach, CA 92660
Phone: (949) 899-5377
Email: [email protected]
Hours: Monday–Friday, 9:00 AM – 4:00 PM