Returns Policy
At Longevity Healthcare, your satisfaction and trust are of utmost importance to us. We stand behind the quality of our products and are committed to ensuring you have a positive experience. Please review our returns policy below:
Returns
- We accept returns on unopened, unused products within 14 days of the delivery date.
- To initiate a return, please contact our team at [insert email or phone number] with your order number and reason for return.
- Once your return is approved, we will provide instructions for returning the item(s).
- Please note that customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
Refunds
- Refunds will be processed to the original method of payment once the returned product is received and inspected.
- Please allow 5–7 business days for the refund to reflect on your account after approval.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us within 5 business days of receiving your order.
Non-Returnable Items
- For health and safety reasons, we cannot accept returns on opened products, customized items, supplements, or products marked as final sale.