Terms of Service

Terms of Service
Effective Date: 5/1/25

Welcome to Longevity Healthcare.

These Terms of Service (“Terms”) govern your use of our website, including all services, content, memberships, bookings, and products offered through this platform. By accessing our website, scheduling an appointment, enrolling in a membership, or making a purchase, you agree to these Terms and to our Privacy Policy. Please read them carefully.

1. Bookings & Consultations

You may schedule consultations and services through our website. To ensure the highest level of security and patient privacy, all appointment scheduling is redirected to a secure, HIPAA-compliant third-party platform.

By submitting your information, you acknowledge and agree to the terms of that platform, in addition to ours. Your personal health information (PHI) is encrypted and handled in accordance with federal HIPAA regulations.

By booking an appointment, you agree to:

  • Provide accurate and complete information
  • Abide by our cancellation and rescheduling policies
  • Understand that submission of a booking does not guarantee medical treatment. All services are subject to clinical evaluation and medical appropriateness

2. Overview of Services

Longevity Healthcare offers a range of services including functional medicine, regenerative therapies, advanced diagnostics, aesthetic treatments, and integrative wellness programs. All services and content are for general informational purposes only and are not intended to substitute for professional medical advice, diagnosis, or treatment.

3. Membership Terms

Our membership programs are designed to provide ongoing access to care, wellness technologies, exclusive benefits, and personalized health optimization plans.

By enrolling in a membership, you agree to the following:

  • Billing: Memberships are billed on a recurring monthly or annual basis, depending on your selected plan.
  • Commitment: Certain memberships may include a minimum commitment period. Any such terms will be communicated at the time of sign-up.
  • Cancellations: You may cancel with written notice at least 30 days before your next billing cycle.
  • Non-Transferability: Membership services and credits are non-transferable and must be used within the designated timeframe. Unused credits may not carry over.
  • Modifications: Longevity Healthcare reserves the right to modify membership benefits or pricing with advance notice.

4. Intellectual Property

All content on this site—including logos, images, product descriptions, graphics, videos, service protocols, and written content - is the intellectual property of Longevity Healthcare. It may not be reproduced, distributed, or used without prior written consent.

5. Disclaimer of Warranties

This website, its content, and all products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of any information or services.

6. Limitation of Liability

To the maximum extent permitted by law, Longevity Healthcare shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website, services, or products.

7. Modifications to Terms

We may update these Terms at any time. All changes will be posted on this page with a new effective date. Continued use of our services after any such updates constitutes your acceptance of the revised Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

9. E-Commerce Terms

We offer select wellness and skincare products for purchase through our website. By placing an order, you agree to the following:

  • Product Use: Products are for personal use only. Please review all ingredients and consult your healthcare provider for allergies or sensitivities.
  • Order Processing: Orders are processed in the order received. Shipping timelines are estimates and may vary.
  • Shipping & Delivery: We are not responsible for delays once the product leaves our facility.
  • Returns: Due to health and safety standards, all product sales are final. Damaged or defective items must be reported within 7 days of delivery.
  • Pricing: All prices are listed in USD and are subject to change without notice.

10. Contact Us

For any questions about these Terms, or to inquire about bookings, memberships, or products, please contact us:

Email: info@longevityhealthcare.com
Phone: 949.899.5377
Business Hours: Monday – Friday | 8:30 AM – 4:30 PM PST